STORE TERMS AND CONDITIONS

PART 1 - GENERAL INTRODUCTION

1. What is in these terms

These terms govern your (“you” or “your”) access to and use of https://start.founders-lawstore.com, https://start.founders-lawstore.com/home-aed, any other connected webpages, microsites, portals and such other domains we may provide from time to time, including any content, functionality, and services offered on or through such websites (the “Websites”), whether as a guest or a registered user.

These terms do not apply to any content, functionality or services that are made available via https://www.founders-law.co.uk and https://www.founders-law.ae (the “Founders Law Websites”), even where the Websites are accessed via, linked from, or integrated with the Founders Law Websites.

Separate terms and conditions govern your access to and use of the Founders Law Websites. These terms can be accessed via the Founders Law Websites.

2. Who we are and how to contact us

The Websites are operated by Founders Law FZC (“we”, “our” or “us”), a free zone company established in the United Arab Emirates with licence/registration number 4416360 and registered office at Executive Heights, 1910, Al Thanyah First, Dubai, United Arab Emirates.

We are a separate company from Founders Law Limited, which is a law firm authorised and regulated by the Solicitors Regulation Authority (SRA) in England and Wales. Founders Law Limited does not own, operate or control the Websites and is not responsible for them, for any template documents, or for anything you access or do through them. We are not a law firm, we do not provide regulated legal services, and we are not regulated by the SRA or by any other legal regulator. We do not provide legal advice through the Websites or in connection with any purchase. Nothing in these terms, and nothing we do or provide through the Websites, creates a lawyer-client (solicitor-client) relationship between you and us, Founders Law Limited or any of our group companies.

If you wish to contact us or you have any questions regarding these terms, please email us at [email protected].

3. By using the Websites you accept these terms

These terms apply to anyone who accesses or uses the Websites. By using all or any of the Websites, you confirm that you accept these terms and that you agree to comply with them.

You must not use the Websites if you do not agree to be bound by these terms.

You are also responsible for ensuring that all persons who access the Websites through your internet connection are aware of these terms and that they comply with them.

By using the Websites you also confirm that you are at least 18 years old and that, if you are using the Websites on behalf of a business or other organisation, you have authority to bind that organisation to these terms.

4. Additional terms that may apply to you

Details of:

• how we process your personal data, including the lawful bases we rely on and how and why we share your personal data with third parties can be found in our Privacy Policy page (as published on the Websites by Founders Law FZC); and
• cookies and other tracking technologies we use are provided in our Cookie Policy page (as published on the Websites by Founders Law FZC), each of which shall also form part of these terms and apply to your use of the Websites.

PART 2 - GENERAL TERMS RELATING TO ACCESS TO AND USE OF THE WEBSITES

5. We may make changes to these terms and the Websites

We may update and change these terms from time to time. Those changes will be effective from the moment that the revised terms are posted on the Websites. It is your responsibility to review these terms periodically and to be aware of any modifications before you use the Websites. Your continued use of the Websites after any changes will constitute your: (a) acknowledgment of the revised terms; and (b) agreement to abide and be bound by the revised terms.

6. We may suspend or withdraw the Websites

We do not guarantee the continuous availability or uninterrupted access to the Websites or our Content (defined below), such in whole or in part. We reserve the right to temporarily or permanently suspend, withdraw, or restrict access to any portion of the Websites for business or operational reasons. We will try to give you reasonable notice of any planned suspension or withdrawal but are not obliged to do so.

7. You must safeguard your account information

If you choose, or are provided with, user identification name(s), password(s), or any security-related information to access or use any part of the Websites, you must keep such information confidential and not share it with any third parties.

We reserve the right to disable any user identification name or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have not complied with any of the provisions of these terms.

If you know or suspect that anyone other than you knows any of your security-related information, please promptly notify us at [email protected].

We cannot agree to maintain the confidentiality of communications sent through the Websites.

8. Websites are protected by intellectual property rights

We are and shall remain the owner or the licensee of all intellectual property rights in: (a) the Websites; (b) the content, features, functionality, layout, scripts, text, images, typography, documents, information, video, audio, music, design and templates on the Websites; and (c) our name, logo and all related names, logos, product and service names, and slogans (collectively, our “Content”).

Other names, logos, product and service names, designs, images, and slogans mentioned, or which appear on the Websites are the trademarks of their respective owners.

You may not copy, modify, publish, capture, perform, transmit, transfer, sell, license, reproduce, re-post, create derivative works from or based upon, reverse engineer, upload, link, distribute, exploit or alter the Websites, our Content, or any parts thereof, unless expressly permitted by us in writing or under an express licence granted by us in these terms. You must not use any part of the Websites or our Content for commercial purposes without obtaining a licence to do so from us or our licensors.

Your use of the Websites or our Content, except as expressly authorised, may constitute an infringement or violation of the rights of the property owner and may be a violation of laws and could subject you as the infringer to legal action.

Nothing in these terms shall be construed as conferring by implication or otherwise any licence or right to use any intellectual property right whatsoever and you shall not acquire ownership of any part of the Websites or our Content.

If you print off, copy, download, share or repost any part of the Websites or our Content in breach of these terms, your right to use the Websites will immediately terminate, and you must, as determined by us, either return or destroy any copies you have created.

9. How you may use the Websites

You must not:

• misuse the Websites by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful;
• attempt to gain unauthorised access to the Websites, the server on which the Websites is stored or any server, computer or database connected to the Websites;
• attack the Websites via a denial-of-service attack or a distributed denial-of service attack;
• conduct, facilitate, authorise or permit any text or data mining or web scraping in relation to the Websites or our Content. This includes using (or permitting, authorising or attempting the use of):
  • any "robot", "bot", "spider", "scraper" or other automated device, program, tool, algorithm, code, process or methodology to access, obtain, copy, monitor or republish any portion of the site or any data, content, information or services accessed via the same; and/or
  • any automated analytical technique aimed at analysing text and data in digital form to generate information which includes but is not limited to patterns, trends and correlations.

By breaching these provisions, you may be committing a criminal offence under applicable law. We will report any such breach to the relevant law enforcement authorities, and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Websites will terminate immediately.

The provisions in this section should be treated as an express reservation of our rights in this regard.

10. Do not rely on information on the Websites

Our Content, including any template documents, is provided for general information only. It is not legal advice and must not be treated as legal advice or as a regulated legal service. Template documents are not tailored to your specific circumstances and should not be relied upon as a substitute for legal advice. You should not rely on any other information published on the Websites. Please obtain professional or specialist legal advice before taking, or refraining from, any action on the basis of our Content, including any documents offered through the Websites.

While we make reasonable attempts to keep our Content current, we make no representations, warranties or guarantees, whether express or implied, that our Content is accurate, complete or up to date. We exclude all legal responsibility and costs for reliance placed by anyone on our Websites.

11. We are not responsible for websites we link to

Where the Websites contain links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked sites or information you may obtain from them. You access the sites and resources via such links entirely at your own risk.

We have no control over the contents of those sites or resources.

12. International access

The Websites are operated from the United Arab Emirates. We make no promise that the Websites, our Content or any template document are appropriate, lawful or available for use in any particular country. If you access the Websites or use any template document from outside the United Arab Emirates, you do so on your own initiative and you are responsible for complying with the laws of the country you are in. Template documents are not drafted for, and may not be valid or effective under, the laws of your country, and you should take local professional advice before using them.

13. Our responsibility for loss or damage suffered by you

Whether you are a business customer (a “Business Customer”) or a consumer (a “Consumer”):

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter.

We do not warrant or guarantee that the Websites are error or virus free or free of other harmful components. You are responsible for configuring your information technology, computer programmes and platform to access the Websites. You should use your own virus protection software.

We exclude all implied conditions, warranties, representations, or other terms that might be applicable to the Websites or our Content.

The Websites and our Content, including all template documents, are provided on an as is and as available basis, without warranties or representations of any kind, whether express or implied, including as to accuracy, completeness, quality, fitness for a particular purpose, legal or regulatory compliance, or suitability for any jurisdiction, in each case to the fullest extent permitted by law.

If you are a Business Customer:

• We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
  • use of, or inability to use, our Websites; or
  • use of or reliance on any Content displayed on our Websites.

In particular, we will not be liable for:

• loss of profits, sales, business, or revenue;
• business interruption;
• loss of anticipated savings;
• loss of business opportunity, goodwill or reputation; or
• any indirect or consequential loss or damage.

Subject to the paragraph above on liability we do not exclude or limit, our total aggregate liability to you arising out of or in connection with the Websites, our Content and any template document, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, is limited to the amounts you have paid us for access to the relevant part of the Websites in the 12 months before the claim arose.

If you are a Business Customer, you will indemnify us and keep us indemnified against all liabilities, costs, expenses, damages and losses we suffer or incur arising out of or in connection with your breach of these terms, your misuse of the Websites or our Content, or your use of any template document.

If you are a Consumer:

• We only provide our Websites for domestic and private use. You agree not to use our Websites for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
• If defective digital content that we have supplied damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation. However, we will not be liable for damage that you could have avoided by following our advice to apply an update offered to you free of charge or for damage that was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us.

14. You may link to the Websites

You may link to our Websites, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

15. No lawyer-client relationship or regulated legal services

Nothing in these terms, your access to or use of the Websites, your registration for an account, a Purchase (defined below), any template document, any automatically generated or auto-populated document, any customer support, any communication with us, or any payment to us creates a lawyer-client (solicitor-client) relationship between you and us, Founders Law Limited or any group company. Founders Law FZC does not provide regulated legal services or legal advice. Do not send us confidential information in the expectation that it will be legally privileged or treated as confidential. Any information you provide through the Websites or otherwise before we have expressly agreed in writing to treat it as confidential is not privileged and may not be treated as confidential.

16. Complaints

We strive to offer the best service possible. If you have any concerns or are unsatisfied you can reach out directly to us at [email protected].

17. What happens if there is a dispute about these terms

The summaries included in these terms are just for your further information and do not form part of the legally binding terms. In the event of any inconsistency, the full terms shall prevail.

These terms are available in English only. If you are reading these terms in a different language, they are a translation of the English terms and are not an official version of the terms. In the event of any conflict in interpretation between the English version and the translation, the English version will prevail.

These terms are governed by and construed in accordance with the laws, regulations and rules of the UAE. Disputes arising in connection with these terms shall be referred to and finally resolved by arbitration under the Arbitration Rules of the Dubai International Arbitration Centre, which Rules are deemed to be incorporated by reference into these terms. The number of arbitrators shall be one. The seat of arbitration shall be Dubai, UAE. The language to be used in the arbitration shall be English.

If you are a Consumer, nothing in these terms affects your rights under the mandatory consumer protection laws of the country where you live, and you may be entitled to bring a claim in the courts of that country. Where those mandatory laws give you greater protection than these terms, those protections continue to apply despite the governing law and dispute resolution provisions above.

18. What happens if part of these terms is not enforceable

If any provision of these terms is found by any court or administrative body of competent jurisdiction to be invalid or unenforceable then that invalid or unenforceable part will be deemed deleted from these terms, and such invalidity or unenforceability will not affect the other provisions of these terms which will remain in full force and effect.

19. General

These terms, together with our Privacy Policy (as published on the Websites from time to time by Founders Law FZC) and our Cookie Policy (as published on the Websites from time to time by Founders Law FZC) are the entire agreement between you and us relating to your use of the Websites.

If we do not insist that you perform any of your obligations, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you.

No one other than you and us has any right to enforce these terms.

We will not be liable for any failure or delay in performing our obligations where that failure or delay results from events beyond our reasonable control.

20. We may transfer this agreement to someone else

We may transfer our rights and obligations under these terms to another organisation. You are not permitted to transfer any of your rights under these terms to any other person.

PART 3 - TERMS THAT APPLY WHEN YOU MAKE A PURCHASE (OUR CUSTOMER RELATIONSHIP)

21. Template documents, auto-population and storage

Where the Websites allow you to access, auto-populate, generate, download or store documents: (a) we grant you a limited, non-exclusive, non-transferable right to use those documents for your own internal purposes only, in accordance with these terms; (b) you are solely responsible for the information you enter and for checking that each document is accurate, complete, lawful and suitable for your purposes and for the country you are in before you rely on it; (c) we do not draft, review, verify, approve, tailor or provide legal advice on any document that you create, auto-populate or store; no regulated legal service is provided; and we are not responsible for the content, validity or legal effect of any such document; (d) any storage we provide is on an as is and as available basis, we do not guarantee that stored documents will be retained, available, secure or free from loss or corruption, and you are responsible for keeping your own separate copies; and (e) we may suspend, restrict or delete your access to stored documents, including where your access to the Websites is suspended or ends.

22. When you make a purchase

When you make a purchase. These terms are the only terms and conditions that apply to your access to and use of the Websites and to every purchase you make through them, including any template documents, services, products, auto-population, generation, download, storage and customer support we provide (each a "Purchase"). No separate store terms, terms of sale, terms of service, terms of engagement or other customer terms apply to a Purchase unless we expressly agree otherwise with you in writing. By making a Purchase, you agree to pay the price and any applicable taxes shown at checkout and you authorise us or our payment provider to take payment using the method you select. The disclaimers in clause 15 apply to every Purchase and to any customer support provided in connection with it. You remain responsible for deciding whether a template document is suitable for your circumstances and the country in which it will be used, and for obtaining your own independent legal advice where required.

23. Ordering, payment, delivery, cancellation and refunds

• Your order is an offer to buy the relevant product or service. A contract is formed only when we accept your order by sending you an order confirmation or making the relevant product or service available to you.
• You must accept these terms before placing an order. The price, currency, any applicable taxes and the payment methods we accept will be shown to you at checkout. You must pay in full at checkout unless we agree otherwise in writing.
• Where your Purchase includes digital content, including a template document or access to auto-population, generation, download or storage features, we will normally make it available to you as soon as we accept your order and receive payment.
• If you are a Consumer purchasing digital content and you have a right to cancel under the laws of the country where you live, you may cancel your Purchase within 14 days of the order confirmation without giving any reason, provided that you have not yet accessed or downloaded the digital content. However, if you wish to access the digital content immediately, you must, before completing your Purchase, give your express consent to immediate supply by ticking the designated checkbox at checkout and acknowledge that by doing so you will lose your right to cancel once the digital content has been accessed or download has begun. That checkbox will not be pre-ticked. We will ask you for that consent and acknowledgement at checkout before we make the digital content available, and we will retain a record of your consent and acknowledgement.
• If you validly cancel a Purchase in accordance with the paragraph above, we will reimburse all payments received from you for that Purchase without undue delay and in any event within 14 days of the date on which we are informed of your decision to cancel, using the same means of payment you used for the original transaction, unless you expressly agree otherwise. No refund is due where you have consented to immediate supply and have accessed or begun to download the digital content. Except where required by applicable law, and subject to any express refund policy shown at checkout, fees paid for digital content are non-refundable once the digital content has been made available to you. Nothing in these terms affects any statutory rights or remedies that you may have as a Consumer, including any rights in relation to digital content that is not of satisfactory quality, fit for purpose or as described.

24. Customer support

Where your purchase includes access to customer support, that support is limited to general, non-legal assistance with navigating the Websites and using the template documents. Customer support is limited to general information about the Websites and how they operate. It does not include legal advice, legal document review, legal document tailoring, advice on the suitability or legal effect of a template, or any other regulated legal service. The disclaimers in clause 15 apply equally to customer support. If you require legal advice or remain uncertain about any matter, you should seek independent professional or specialist legal advice.